is the customer feedback solutions company. We're the experts that help bridge the customer feedback gap between brands and consumers by offering an intuitive suite of solutions that assists businesses in listening, learning & reaching out to consumers at the right time, to improve customer retention, increase new sales, upsells and cross-selling.
is a disruptive online platform connecting consumers to companies to reach amicable resolutions to customer service issues. Gripevine’s created a community where consumers are heard and complaints, resolutions, ratings, reviews & polls are shared. Gripevine changes how consumers and companies interact, by offering a cloud-based complaint & customer feedback system, with resolution as the primary goal. Gripevine encourages discourse and resolution by providing companies with a proprietary, secure and private Business Dashboard where they achieve unbiased and unrestricted free access to their customers.
views customer relations through the eyes of departmental and executive management by managing the end-to-end customer care and feedback process. The application facilitates engagement through social media as well as connecting with customers and hearing their voice through multiple channels. As a case management system, it enables internal collaboration on the handling of customer issues, initiating service dispatch and leveraging employee commendations and praise. It is also a productivity tool so that agents can focus on serving customers, and not be bogged down by administrative logistics.
is an online cannabis community where the curious to the connoisseurs can come & learn, share, rate, review all things cannabis & where cannabis based businesses can connect with consumers & manage all customer care & feedback.
Social Science Labs
’s flagship product, “Lightning Rod
”, offers a unique way to monitor social conversations. Social Science Labs believes that the new “big data” is “small data”; where brands increasingly focus on specific critical conversations rather than being inundated with statistics. Lightning Rod scans the social landscape in real time and finds specific social authors of interest to organizations and then immediately builds a social map of that conversation. Through conversation sentiment, selected Persons of Interest, and the discovery of influencers & social networks, communication and engagement actions can be launched.
is a crowd-sourced news platform with content submitted by the people for the people. Today, there is no independent news service that’s based on the crowd-sourced model where everyday citizens or aspiring news people can post relevant news from all over the world. This news will be received instantly, as it happens and be unveiled to the public faster than traditional media coverage.
provides the platform for one person to make a change in politics locally or nationally. It takes one voice or one story to build a trend and create a community of like-minded citizens. Constituents are looking for a platform to speak while politicians are looking for a platform to hear and respond. GovGripe connects constituents with each other and links them to politicians and political organizations that listen.